Refund Policy

30-day money-back guarantee

If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for our orders. To request a refund, visit paddle.net and look up your order, or contact our support team from your account.

Subscriptions

You can cancel at any time. After cancelling, your service continues until the end of the period you have paid for. Refund handling also follows Paddle’s Refund Policy.

Contact us

Phurah Group (Pty) Ltd, trading as Phurah Hosting
286 Pretorius Street, 422 Central Towers, Pretoria CBD, 0001, Gauteng, South Africa
Support: support@phurahhosting.com · General: info@phurahhosting.com · Phone: +27 62 647 1758